It’s easy to get lost in the weeds when you’re working to simplify your customers’ sign-in journeys.
This mind map helps you connect the dots between the different goals, strategies and tactics at play in a customer identity and access management (CIAM) project.
Use the mind map to:
- Refine your strategy
- Pick a metric and see which tactics move the needle
- Communicate ROI to your peers (and execs)