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CIAM Metrics Mind Map

The ultimate guide in measuring customer sign-in journeys

It’s easy to get lost in the weeds when you’re working to simplify your customers’ sign-in journeys. 

This mind map helps you connect the dots between the different goals, strategies and tactics at play in a customer identity and access management (CIAM) project.

Use the mind map to:

  • Refine your strategy
  • Pick a metric and see which tactics move the needle
  • Communicate ROI to your peers (and execs)

Get the mind map!